Last Updated: June 14, 2026

At Suds & Spuds, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, online intake forms, and automated scheduling systems.

1. Information We Collect

When you interact with Suds & Spuds (such as filling out our intake form or booking a cleaning appointment), we may collect the following personal information:

- Name, email address, and phone number.

- Physical address (for the purpose of providing cleaning services).

- Billing details and payment history.

- Property details, access codes, and specific cleaning instructions.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with premium service, including:

- Scheduling and managing your residential cleaning appointments.

- Sending you operational communications, such as booking confirmations and pre-clean reminders.

- Processing payments and issuing refunds or receipts.

- Celebrating client milestones (like our Annual Spud-iversay rewards).

- Internal notifications to our office management team to ensure prompt customer service.

3. SMS and Mobile Communication Disclosure

By providing your phone number to Suds & Spuds through our online forms, you consent to receive automated operational text messages and reminders regarding your appointments.

No Sharing of Mobile Information: We value your privacy. Mobile information, phone numbers, and opt-in consent collected for text messaging will never be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

Opt-Out: You can opt-out of receiving text messages at any time by replying STOP to any text message you receive from us.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is securely stored within our customer relationship management (CRM) database, and access is strictly limited to authorized personnel (such as our office manager and ownership) who need the information to perform their duties.

5. Your Rights

You have the right to review, update, or request the deletion of your personal information at any time.

If you wish to make changes or have questions regarding your data, please contact us directly at [email protected].